Can You Get Fired From Grubhub? (Everything You Need To Know)

Being a Grubhub delivery driver is a very reliable way to make some extra cash. It can be the difference of saving money at the money and not. Some people even make a full time income through Grubhub. That’s why it’s important to keep your Grubhub driver status and not risk getting deactivated.

The question on the minds of many Grubhub drivers is whether or not they can get fired from the food delivery service and if you can, why? In this blog post we will go over all the ways you can get fired from Grubhub, this way you don’t lose your extra source of income.

Short answer to the question can you get fired from Grubhub:

You can get fired from Grubhub for a number of reasons. We will go over every single one of those reasons in this blog post.

What is the most common way to get fired or deactivated on Grubhub?

One of the most common ways to get deactivated from Grubhub is by far failing a background check. This is before you even get to drive at all.

Grubhub will run an extensive background check on every driver before hiring them and sometimes they do random checks as well. You can fail this test for many reasons, such as having a criminal record or even if your driving record is not up to par.

If you are worried about failing a background check for Grubhub, there are some things you can do.

The first thing would be to go over your driving record thoroughly and make sure it’s clean of any accidents or moving violations in the past three years.

Another piece of advice that might help with getting a Grubhub job is to not be a convicted felon. If you have ever been arrested for anything, it would be best if you went to your local police station and asked them about getting an expungement or having the charges dropped from your record entirely.

That way during a background check for any company, including Grubhub, none of your charges will show up and you won’t fail the test.

Now we will go over the ways you can get fired as a Grubhub delivery driver.

What Are The Ways You Can Get Deactivated As a Grubhub Driver?

Accepting Orders That You Don’t Deliver:

One of the easiest ways to get deactivated from Grubhub is by accepting a delivery request and not delivering it.

This can happen for many reasons, such as being late or just deciding you don’t want to do that particular order anymore.

In some cases drivers have been known to accept an order and then cancel their shift instead of doing anything about it. This will get you deactivated from Grubhub fast.

Now the question many people ask themselves when thinking about canceling an order they accepted on Grubhub is whether or not it’s worth doing so.

If you are worried about getting deactivated for accepting orders and not delivering them, the answer is no.

Grubhub will only deactivate you if they believe that you are purposely doing this on a regular basis. If it’s just one order here or there, they probably won’t even notice it at all.

You will not deliver alcohol unless you and the alcohol recipient are 21 or older:

This is a pretty common rule among food delivery services, you can’t deliver alcohol unless you and the person who gets it are of age.

What happens if I deliver alcohol to someone under 21?

If you do decide to break this rule, your Grubhub status will be in jeopardy.

Using the Grubhub Payment Card For More Than Your Order:

Grubhub drivers are given a card to swipe when they make an order. This is supposed to be only used for orders and nothing else!

Do not try and use the card for anything else other than for orders. If you try and use it to buy something for yourself, Grubhub will find out about this one way or another.

Eating Peoples Food:

This is pretty self-explanatory, you can’t eat the food that is meant for the customers.

Some drivers have been known to do this and then report it as a missing order or something along those lines.

This way they don’t get in any trouble for doing what they’ve done! Don’t be one of these people, you are just hurting everyone else who is doing things the right way.

Extreme lateness:

This is another common reason drivers are banned from Grubhub. You have to be on time, if you are late even once or twice it could result in getting deactivated as a driver for the company.

Letting Someone Else Use Your Account:

Grubhub strictly forbids letting anyone else use your account under any circumstances.

If you do this and they figure it out, expect to be deactivated right away!

Leaving Before Your Shift Is Over:

Grubhub drivers have a set time they are supposed to work. If you leave before that is up, expect for Grubhub to take action against your account.

Multiple Driver Accounts:

If you have more than one account on Grubhub, they will find out eventually.

They know how to track this and it’s always a bad idea to use multiple accounts for anything whether it be food delivery services or something else.

Being unprofessional with customers:

Being a food delivery driver is a tough job, but that doesn’t mean you can be rude to customers. If this happens and Grubhub finds out about it, expect for them to take action against your account!

Being unprofessional towards restaurant employees:

Just like with customers, if you are rude to restaurant employees then expect for them to let Grubhub know!

Drop Rate:

This is a percentage that Grubhub calculates based on the number of jobs you accept and deliver.

If your drop rate isn’t high enough, expect for them to take action against your account!

Sketchy situations happen to drivers. If you feel uncomfortable reach out to driver help and they will help you take care of it.

Don’t drop the order and not say anything because this could jeopardize your status on the grubhub driver app.

Can You Get Deactivated For a Low Acceptance Rate On Grubhub?

No, as an independent contractor you have the right to refuse any order you want.

What Happens If You Think You Have Gotten Wrongfully Deactivated With Grubhub?

If you think that Grubhub banned from driving you for no reason, the best thing to do is send them a message and see what they have to say.

They will look into the situation and hopefully everything can be resolved.

Can restaurants ban you on Grubhub?

Yes, restaurants can ban you from using Grubhub if they feel like it! If this does happen to you and the restaurant won’t unban your account, there’s nothing that can be done about it.

This can happen if the restaurant employee thinks you’re being rude or have an attitude problem (even if you don’t). Some

The most common thing i saw when looking at forums was that a lot of times it came down to timing. When drivers have to wait up to forty five minutes to an hour things can get pretty frustrating.

The best things drivers can do in this situation is just not take orders for that restaurant in the future and have patience.

Conclusion:

There are many reasons why Grubhub drivers could get deactivated from the company. These are just a few you should be aware of!

It is very important to look over the terms of service in your Grubhub contract to see what the company expects from their drivers.

Sometimes innocent drivers get deactivated so if you’re one of those drivers, reach out to driver support and clear up the situation.

We hope this blog post helped you learn about avoiding deactivation. If it did, please share it on social media!

If you aren’t signed up to Grubhub as a driver yet, visit their website!

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