What To Do When Your Etsy Shop Says "No Listings"

You spend a lot of time setting up your Etsy shop with all your listings, so what happens when you look at your shop and see no listings?

Etsy is an online seller marketplace that gives sellers of crafts, handmade gifts, and other unique services a platform to sell their goods and services to customers worldwide. It’s easy to set up your shop and list your items for sale, but if you don’t see your listings it might cause you to worry.

In the rest of this article, we are going to help you understand what might have happened when your Etsy shop says “No Listings” and show you what to do to fix it.

What Do I Do When My Etsy shop says “No Listings”?

It’s good practice to check in on your Etsy shop regularly from different browsers and devices to see how it shows up to potential customers. This will help you see how your shop ranks in certain search terms and makes sure that all of your listings are accurate and showing up.

If you notice that your Etsy shop suddenly is showing “no listings”, don’t panic. There are some things you can do to get back up and running quickly and efficiently.

Here are some things you should do if you notice your Etsy shop is empty:

Make sure you saved your listings

If you just recently added listings to your Etsy shop either for the first time or added a bunch of new ones to your existing store, you want to make sure that you saved your listings correctly. Take your time when you create and review each listing to make sure that you are saving them.

Review your Etsy seller account to make sure that you see the listings there before checking the external view to rule out any listings that didn’t get added to your shop.

Refresh your browser

Sometimes if you have been opening tabs on the same browser for days or even weeks, your computer might need a little refresh to load pages correctly. This could be the reason why your Etsy shop is showing as “no listings” when you know you have things listed for sale.

To rule out something as simple as this, close your browser completely and reopen a new screen and go to your Etsy shop. Check to see if your shop and listings appear active as they should.

Reach out to Etsy support

If you are certain you’ve added your listings to your Etsy shop and you’ve tried several different browsers, but your shop is still showing “No listings” you should reach out to Etsy support. Ask Etsy support to index your listings, which should help with them showing up when you search.

Indexing happens on Etsy whenever you create a new shop or new listings, but it does take some time to get through all of them because of the high volume of sellers on the site. If you reach out to the Etsy support team and ask them specifically to index your shop, this should fix the problem.

Once your site is indexed, you should not have this problem anymore. Keep an eye on your shop and make sure you can see it once the indexing is done and let Etsy know if you continue to have issues.

Is it easy to get in touch with Etsy support?

There are a few easy ways to get in touch with Etsy support if you’re having issues with your Etsy shop showing “No Listings” or any other issues you may have.

To access support, make sure you’re logged into your Etsy seller account and follow these steps:

Go to the Etsy Help Center and select “Selling On Etsy” to access seller-specific customer service.
Choose from the pre-populated categories to see if any solve your issue.
If you still have questions, select “I Still Need Help”.
Choose how you want to talk with support either via Live Chat, Email, or Phone.
Work with Etsy support representative to get your problem solved via the method of your choice.

How do I get more traffic to my Etsy shop?

Etsy is first and foremost a search engine, so it’s important to set up your shop with that in mind. The more searchable you are, the more likely you are to be found by your ideal customers.

Here are some simple ways to help you get more eyes on your Etsy shop

Make sure your shop is indexed

If your Etsy shop is not getting a lot of views or is hard to find when you search for it, your shop may not be indexed.

The fix for this is simple, but you will need Etsy’s help to get it done. Contact customer service and let them know that your shop doesn’t appear to be indexed and they will take care of the rest.

Use Etsy SEO

Just like the rest of the internet, the key to being found on Etsy is using SEO. To use Etsy SEO, you need to use the right keywords. Do some research on other popular shops in your niche and notice what words they are putting in their item titles and descriptions for ideas on how to get more traffic.

Promote your shop

Don’t just create your Etsy shop and expect customers to come rolling in. You have to be your own marketing expert.

Even if you make the most incredible products in the world, no one will buy them from you if they don’t know you exist. Promote your items on your social media accounts, on your blog or website, and mention your shop to people you meet. The more you can get the word out, the more customers you will draw in.

Final Thoughts

If you notice that your Etsy shop isn’t showing up in searches or your shop is showing “No Listings” when you know you should have listings available, don’t worry!

There are some simple fixes to help you get your shop back up and running before you know it. Check your browser, make sure you saved your listings, and if all else fails, contact Etsy customer service so they can guide you through the process of indexing your shop.

If you found this blog post helpful, please share it on social media or with any other Etsy sellers you know who may benefit from the information. And, be sure to check out our other blog posts for more tips on making your Etsy shop a success!

Have you ever had an issue with your Etsy shop not showing up in searches? What did you do to fix it? Let us know in the comments below!

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