What Happens If You Have a Low Acceptance Rate on Doordash?

Doordash is one of the best food delivery services out there to work for.

As a Doordash driver there’s some deliveries you may not want to take.

Whether it’s a bad dollar per mile trip or just in a bad area, sometimes you find yourself denying the trip.

But what happens when your acceptance rate is low? In this blog post we will go over everything you need to know!

Short Answer To The Question What If You Have a Low Acceptance Rate On Doordash:

Acceptance rate doesn’t really matter on Doordash. It will not effect your status as a driver if you have a low acceptance rate.

Sometimes Doordash gives drivers incentives to make a little bit extra money and their acceptance rate has to be over the recommended limit, that is the only time it actually matters.

There are other factors like customer rating and completion percentage that matter a lot more (which we will get into within this blog post).

What is Acceptance Rate On Doordash?

As a Doordash driver, your acceptance rate is the percentage of jobs you accept out of all available deliveries.

Can DoorDash deactivate you for low acceptance rate?

DoorDash will not deactivate you for having a low acceptance rate.

They may give incentives to drivers with higher than average acceptance rates, but they will never just go ahead and deactivate your account.

What is the minimum Acceptance Rating for DoorDash?

It really depends on the driver, but i’ve seen a guy on reddit have a 1% acceptance rate (talk about picky) and his driver status hasn’t changed at all.

Can you be a Top Dasher with a low acceptance rate?

No, if your acceptance rate drops to a certain percentage your status as a Top Dasher will drop.

If you have a low acceptance rate from the jump your ability to become a Top Dasher is unlikely.

Does a Low Doordash Acceptance Rate Effect The Number Of Deliveries Doordash Offers You?

No they will continue to give you delivery opportunities just like everyone else, the rate at which you accept the orders has nothing to do with how many deliveries you get offered.

What Are Some Tips To Improve My Acceptance Rate On Doordash?

The only tip to improving your acceptance rate is that when a customer requests an order, go ahead and accept it!

Don’t be like the guy in the reddit post with his super low acceptance rate (and probably never getting any deliveries).

What Are Some Reasons You Could Have a Low Acceptance Rate?

Dollar Per Mile:

When looking at an order you want to make sure it has a good dollar per mile ratio.

Usually drivers look and see if it’s about $1 per mile, but anything above that is also good.

Bad Areas:

Sometimes you may be delivering in an area that borders an area with a high crime rate.

If you see on the maps that the order may be heading in that area, it may be a good idea to not accept the order.

How Does Completion Percentage Factor In?

Completion percentage is a big factor in your DoorDash driver status.

If you complete most of the deliveries you are offered, but have a low acceptance rate it won’t matter as much as if you have a high completion percentage and accept all or almost all orders that come your way.

If you are looking to become a Top Dasher, completion percentage is the biggest factor in whether or not you can achieve that status.

In order to become a top dasher you need Customer rating of at least 4.7, an acceptance rate of at least 70%, completion rate of at least 95%, 100 completed deliveries during the last month and at least 200 lifetime deliveries completed.

What Are The Benefits of Becoming a Top Dasher?

The benefits of becoming a top dasher are that you receive high value orders which can really increase your earnings.

Can Doordash Deactivate you For a Low Completion Percentage?

Yes, if you have a completion percentage under 80% then DoorDash may deactivate your account.

You would have to talk to Doordash and try to explain your situation and they may reactivate you.

Tips To Keep A High Completion Percentage:

-If you happen to be in an area that is difficult (ex: high crime rate) try not accepting the order.

-If you know you may have to be somewhere before the order can be completed, then just don’t accept it.

How Does Customer Rating Factor In When It comes To Doordash?

Customer rating is a big factor for DoorDash. If you have high ratings, most likely your customer experience will be positive which can help you maintain or become a top dasher.

What Is Customer Rating On Doordash?

Customer satisfation is important when it comes to doordash, it determines how good of an experience the customers had with their delivery driver, it’s mostly determined by customer feedback.

Can Doordash Deactivate You For a Low Customer Rating?

If you have a customer rating below 4.2 you may be deactivated by Doordash.

What Are Some Tips To Improve My Customer Rating?

The best way to improve your customer rating is to deliver your food on time and with a smile! Make sure you are friendly and also that the order is correct when it reaches its destination. If there’s any issues, communicate them with the customer and try to fix the problem.

What Are Some Reasons You Could Have a Low Customer Rating?

A low rating could be for any number of reasons, but most likely it’s because you were rude or did not deliver on time or your order was incorrect.

How Easily Does Doordash Deactivate You For Having a Low Completion Percentage And Customer Rating?

You probably won’t get deactivated right away for getting one of each violation. The way it works is they monitor you every 100 deliveries. If you get more than one contract violation within those 100 deliveries, there’s a good chance doordash drivers could be deactivated.

Here’s an article that goes more in depth about contract violations.

Recap:

Why Does Doordash Acceptance Rate Matter?

Acceptance rate matters the most for two reasons:

It effects your top dasher status which will give you the ability to earn more money.
When Doordash offers peak pay they often have acceptance rate minimums you have to hit in order to make that extra money.

Conclusion:

I hope this article helped you learn more about the Doordash platform and why acceptance rate does and doesn’t matter.

If you found this blog post helpful please share it on social media or with friends and family.

If you’re interested in signing up for Doordash, visit their website!

Also take a look at our other recent blog posts below:

What Happens If You Have a Low Acceptance Rate on Doordash?