How do you make money with chatbots? That is the question that many people are asking themselves these days.
Businesses all over the world are struggling to figure out how to take advantage of this new technology.
Luckily for you, I have created a list of ways that will help your business generate more revenue by using Chatbots!
What Are Chatbots and What Are They Used For?
Chatbots are computer programs that simulate conversation with human users.
People can ask the chatbot questions and they will receive a response back. These bots learn over time and get better at providing helpful responses!
Chatbots allow businesses to reach out directly to customers in unprecedented ways. They provide 24/365 customer service without ever needing a break or going on vacation!
You no longer need employees working around the clock because you have an automated system capable of taking care of business for you while you sleep!
How Do Chatbots Qualify Leads?
Most Chatbots are capable of collecting information through lead qualification.
This is a process that collects basic demographic data about the customer in order to determine whether or not they qualify for your business’ products and services.
If you own an e-commerce store, this would be great because it will allow your chatbot to ask customers if they have items in their cart but haven’t made a purchase yet!
In turn, once qualified leads provide the appropriate response, the system can follow up with them via email marketing campaigns until they make a sale.
How Do You Build A Chatbot?
There are many ways that someone could build a chat bot using different platforms such as Google’s Dialogflow (formerly as Api.ai), Microsoft’s Bot Framework, Chatfuel, and many more.
However, one of the easiest ways to build a chat bot is by using Facebook Messenger!
This method allows people to create conversational experiences on their website without needing any knowledge about how computer programming works.
If you have basic coding skills though, building a chatbot from scratch can be achieved too!
How Do You Make Money With Chat Bots?
There are a lot of ways to make money with a chat bot.
Sell Chatbot Services:
A lot of small businesses don’t have the time to learn how to set up a chat bot. So one way you could make money via chatbots is by selling your services! All you would need to do is provide a chat bot for clients and people could pay your company by the hour or month depending on what they prefer.
Picking a niche is a very important thing to do if you sell chatbot services because once you master the niche you choose it will become very easy to replicate for multiple businesses all over the world.
Using a Chatbot For Your Small Local Business To Generate Leads:
You can’t be everywhere in your business. So another way to make money using Chatbots is to use it in place of yourself. For example, if you own a restaurant and an online food delivery service decides to set up a chat bot on your website so people can ask questions about the menu items or get help placing orders for pick-up or delivery!
Chatbots For Ecommerce:
Another way to make money with chatbots is by selling products. You can use a chatbot on your e-commerce store’s website through Facebook Messenger where it will take orders and process the transactions directly in Facebook! This method eliminates any manual work that you would normally have to do if you used an employee for customer service or answering the messages yourself.
You Can Use a Chatbot For Affiliate Marketing:
An affiliate is a blogger, influencer or anyone in your target audience that promotes and sells products for you. Affiliates make money by receiving commission on the sales they make! You can set up a chat bot to send automated messages to people when certain keywords are typed into Facebook Messenger.
Developing Chatbots:
This is where real money is made. If you have basic coding skills, developing chatbots is a great way to make money! You can either create them from scratch or by using pre-made software that’s already built for you.
Chatbots For Native Advertising:
Native advertising is a type of content that matches the look, feel and function of its surrounding environment. For example, if you have an e-commerce store selling clothes then your chat bot can send messages to people using images from Instagram or Facebook’s newsfeed! Then it will prompt them to take action by either clicking on the link. That link could offer a percentage off or a special deal your business is offering!
Use a Chatbot For a Survey:
A survey could be a great way to get customer feedback. A survey with a bunch of questions regarding the service you provided the customer could be a good way to see how you can improve. Which will then equal better customer service on your end.
How Do You Get Customers To Use Chatbots?
If your chatbot is connected to Facebook, when someone messages you the chatbot will automatically respond. This would be a fantastic way for people to feel like they’re talking directly with an actual person and not just a machine!
Another way a chatbot works is when you have one on your website it will automatically pop up in order for the customer to ask questions or see FAQ.
The bot can also lead the customer to the department they want to talk to which saves a lot of time for the business.
How Can Chatbots Improve Customer Service?
Chatbots have the potential to improve customer service because it will always be there for customers 24/365. Employees would not need to work overtime or weekends anymore! Plus, Chatbots are available in less than a second so they can answer any questions that your clients might have about products and services really fast!
Are Chatbots Artifical Intelligence?
Yes, Chatbots are Artificial Intelligence (AI) because they use Machine Learning to learn and understand what your customers want. It’s like having a personal assistant for your business!
How Much Does a Chatbot Cost?
Chatbots could go from $50 all the way up to $300 per month depending on the features that you need. To build one yourself could be thousands of dollars.
Can Chatbots Be Hacked?
Yes, chatbots can be hacked because they are online just like websites. So you would need to have the proper security in place so hackers could not gain access into your system and steal information or money from customers!
Can Chatbots Replace Humans?
No, chatbots could never replace humans because they don’t have feelings or emotions like us. So while it might be able to answer basic customer questions and transactions via online chat, there will always need to be a human on the other end of that conversation who has empathy for their clients!
Human connection is very important when it comes to business so chatbots will never replace humans!
What Are The Pros Of Chatbots?
Productivity:
The biggest advantage of using a chatbot is that they can save you time and help you be more productive. Your customers will also love the speed and convenience of getting their questions answered quickly, while freeing up your team to focus on other tasks.
Cost:
The cost savings from not needing an employee dedicated to answering every request adds up over time as well! Chatbots are much cheaper than hiring someone full-time or even outsourcing customer service because there’s no need for salaries, benefits or bonuses when paying a bot instead. In many cases, this translates into huge cost savings for companies who hire chatbots without having to sacrifice any quality in return.
Customer Support:
This ties in with point # two really nicely – by providing support through a chatbot, you’re freeing up your team from routine customer service requests and can focus on more complex problems that require a human touch. This is great because it means customers will get faster responses to their questions as well as assurances that they are being heard by real people who truly care about them.
What Are The Downsides Of Chatbots?
The only downside to chatbots is that they cannot handle every situation. So if a customer asks for something more complex than what your bot can do, you will have to use another method of communication such as email or phone calls!
What Is The Future Of Chatbots?
Chatbots are the future because people want everything fast and on-demand without having to wait around on employees who might not be able-bodied enough to provide them with services in time. This is why businesses are investing in this technology so they can stay relevant in today’s society where things move really quickly when it comes to transactions!
What Are The Most Popular Busineses To Use a Chat Bot For?
Real Estate:
They can promote property listings and schedule appointments.
Travel:
You can take bookings, check in for flights or ask about hotel rooms!
Restaurants:
You can set it to answer questions about the menu, book tables and take orders!
Online Services:
You can use it to take payments, answer FAQs and set appointments!
Online Fitness Trainers:
You can set it up to send workouts, food plans , exercises and more!
Is There A Chatbot For Everything?
The short answer is yes because you can develop chatbots for anything. However, some industries might be more difficult to design a chat bot for than others. If your industry involves processes that are highly complex or it requires human interaction then there will always need to be people on the other end of those conversations. Otherwise chat bots would just confuse clients instead of helping them!
Conclusion:
Chat bot technology is pretty cool stuff and we’re interested to see how the chatbot industry evolves over time.
We hope you’ve enjoyed our list of chatbot examples and that it has inspired you to create your own chat bot.
Do you have a chat bot for your business? If so leave a comment below explaining your monetization strategy.
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