Why Does Doordash Keep Pausing? (What You Need To Know) -

Doordash is a very reliable extra income. It can be the difference between paying the bill and not paying the bills. One common thing that can happen is the Doordash app going offline. This is a big problem for drivers because when the app goes down in the middle of a shift it can create a lot of problems. If you have these types of problems with Doordash, this blog post will go over why the app goes offline and what you can do to prevent this.

Answer To The Question Why Does Doordash Keep Pausing:

The app getting paused during a Dash is a real buzzkill. There’s not one explanation why this happens. The reasoning can be different depending on the driver. Some of the reasons could be because of server errors, bad cell phone service, low acceptance rate, non-updated app and to many apps running on your phone at the same time. In this rest of this blog post we will go over these reason more in-depth.

Doordash Server Errors

The first reason could be because of server errors. If you’re not familiar with what a server is, it’s basically the computer that helps take orders. Sometimes the servers can go down which can cause problems for drivers using them to pick up or deliver food.

This happens to many companies including social media platforms like Instagram, Twitter, Facebook, etc.

When these types of companies have server issues it causes serious problems for everybody using their services. If you’ve ever tried to Tweet something when the servers are down, you’ll understand what I’m talking about.

Doordash has thousands of orders being sent out at any given time so it makes sense that they have server issues. The only thing you can do in this situation is be patient and wait for the app to update.

Low Acceptance Rate

Doordash is trying to get rid of the cherry pickers and multi-app users. This isn’t confirmed but people believe that Doordash is pausing drivers with low acceptance rates. This is also Doordash’s way of keeping drivers accountable for their actions.

If you’re accepted as one of the best they will make sure to not pause you like they do with other drivers. The only way out of this situation is to improve your acceptance rate. Keep in mind they can check your app anytime they want to see how long it’s been since you accepted a request.

This may not be 100% accurate, but many drivers on reddit have said since they have become more picky about their orders they’ve had fewer pauses.

People have also been saying after the pause, it’s almost like they get a shadow ban. A shadow ban is when you’re online waiting for orders but the system acts as if you’re offline. You can’t do anything but wait until they unban you so you can keep driving.

Is This Happening All Over The Place?

There are some drivers saying it’s not happening at all for them. Then there are other drivers saying it’s happening to every single driver. It’s really up in the air because nobody can agree on how much or how little this is happening.

Does this Go Against What Doordash Says?

Working for Doordash you are a self employed driver. This means if you don’t accept a delivery they can’t kick you off the app. The way they chose to go is to give you a little bit of an annoyance to try to get you to be less indecisive on which orders you pick.

This shouldn’t be happening though since Doordash has said over the years that acceptance rate doesn’t really matter.

Cell Phone Coverage Areas

Another reason drivers may get paused is because of poor cell phone connection. Just like text messages, sometimes the app can get delayed because of cell phone coverage.

This problem happens to all mobile apps including the Postmates and DoorDash apps.

Make Sure Your Doordash App Is Up To Date

You need to make sure the app is up to date. Usually most updates are for bug fixes so if you don’t update your app automatically or regularly you could run into problems.

Also make sure your location services are turned on to the highest setting if you use it as a GPS for deliveries.

Make Sure Big Apps Aren’t Running In The Background

When Dashing make sure to turn off the big social media apps so you don’t have multiple things running in the background. You should also close up any other apps to prevent problems.

With to many things running on your phone it could cause your Doordash app to shut down for no reason.

Tips For Doordash Drivers To Keep Their Dash Going

Although you won’t get your driver status taken away for foregoing orders. Maybe try and take a few extra. Don’t be as picky. If you aren’t as picky your app might not get paused as much which will keep you on the road longer.

This well help but if you really don’t want to take those offers where the pay is super low we understand. Just keep plugging along and make sure you give your customers the best customer service possible.

If Doordash really wanted to solve this problem, increasing pay slightly for certain orders will help keep drivers acceptance rate high. Their solution is to pause the drivers app instead which most people really don’t like.

Is Doordash Going Down Hill?

Every delivery app will have their ups and downs. The Doordash app is still a very reliable way for people to make money despite the problems some people are having.

It’s important to keep calm and realize that these issues are not entirely the app’s fault.

Conclusion:

We hope this blog post helped you guys figure out why your Doordash app gets paused. Remember this happens to all drivers so if you ever encounter a situation like this it’s no big deal. Make sure your Doordash app is up to date and try again!

If you have an experience about how you’ve fixed this problem please leave it in the comments below!

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Take a look at our other most recent blog posts below:

Why Does Doordash Keep Pausing? (What You Need To Know)