Will Deleting a Google Business Account Delete Reviews? (What's The Deal?)

Google Business accounts are important to manage your online business presence. Your account helps you control how your business appears on Google Search and Maps.

If you’ve gotten some bad reviews and it’s running your businesses reputation into the ground, you might be wondering if deleting your Google Business account will delete your reviews as well.

In this blog post, we’ll answer that question for you so you can make an informed decision about what to do with your business’ Google account.

Answer To The Question Will Deleting a Google Business Account Delete Reviews:

Deleting your Google Business account will just relinquish your control of the business listing. So although your account will be deleted, your reviews will still exist on the listing.

The only way to delete your reviews is to contact Google My Business support and request that they be deleted.

The only way the reviews will be deleted is if you can prove the review is false, and also provide evidence to support your claim. Another way is if the review is against Googles terms of service.

What You Can’t Do

If you’re trying to delete a review because you don’t like what it says, then unfortunately you’re out of luck. Google doesn’t take down reviews simply because they are negative or because the business owner doesn’t like them.

Deleting your Google Business account is not the answer to getting rid of negative reviews.

What To Do When You Get Bad Reviews

You can be upset and hang your head all you want but that won’t help your business in the future. Below are some helpful tips on what you should do when you get bad reviews:

First and foremost, stay calm. Don’t let your emotions get the best of you and risk writing a response you’ll regret.
Take a look at the review and see if there’s any validity to it. If there is, then take steps to fix the issue.
Respond to the review in a professional manner. Thank them for their feedback and let them know you’re working on fixing the issue.
If the review is fake, reach out to Google My Business support and request that it be deleted.

At the end of the day, getting bad reviews is just part of doing business. You can’t please everyone all the time. What’s important is how you handle the situation.

If You Delete The Google Business Account Will It Make The Business Disappear On Google?

No, the only thing it will do is not allow you to manage the business listing. The business will still appear on Google, but you will not be able to control how it appears.

Taking control of the situation and making your business better is a better option than deleting your account and hoping people forget about the bad reviews.

Can You Turn Off Google Business Reviews?

What if you put a pause on your Google reviews while you got the main problem of your business under control? Is this possible? No it’s not. Once your Google Reviews are turned on, business owners can not turn them off.

What Are Some Tips To Have a Higher Rating On Google?

Encourage Every Customer To Leave a Review

It’s important to understand that every once in a while, you will get a customer that isn’t satisfied. It’s inevitable. The key is to get the bulk of your customers (which most will have a good experience) to leave a review.

This will enable you to have more positive reviews than negative, which will help increase your overall rating.

Make It Easy For Customers To Leave Reviews

The easier you make it for customers to leave a review, the more likely they are to do it. Make sure your Google My Business page is claimed and up-to-date. Include links to your page on your website, on social media, and in email signatures.

You can also send customers follow-up emails after they’ve made a purchase, asking them to leave a review.

Monitor Your Reviews Regularly

It’s important to keep an eye on your reviews so you can address any negative feedback quickly. Responding to reviews shows potential customers that you’re paying attention and that you care about your customers’ experiences.

Always Be Improving Your Business

The best way to get good reviews is to provide excellent service and products. If you’re constantly working on making your business better, you’re more likely to get positive reviews.

Can you find out who wrote a Google review?

If you’re a local business there’s a good chance you may know the person that wrote the review. Can you find out who wrote it though. That depends. Anyone can create a Google account with any name they want so unless the reviewer used their real name it’s going to be very difficult, if not impossible, to find out who they are.

If you have a strong suspicion that someone you know wrote a fake review, there are some steps you can take. You can reach out to Google My Business support and ask them to investigate. Google does not take these requests lightly so you need to be confident that the review is fake before you make the request.

Conclusion

Deleting your Google Business account will not delete your reviews. The only way to have a review deleted is if it’s fake or against Google’s terms of service. If you get bad reviews, don’t freak out. Stay calm and take steps to fix the issue if there is one. responding in a professional manner is always the best course of action.

Did you find this blog post helpful? If so please share it wherever you can.

Also, take a look at our other most recent blog posts:

Will Deleting a Google Business Account Delete Reviews? (What’s The Deal?)