Are Buyers Able To Change Their Reviews On Fiverr? (Everything You Need To Know)

Fiverr is a great way to supplement your income or even make a full-time living. The online marketplace connects freelancers with businesses or individuals who need their services. Once a job is completed, the buyer leaves a review of their experience working with the freelancer.

Having a good rating as a freelancer on Fiverr is very important. It would be best if you had all five-star reviews, but that’s not always possible. Sometimes a buyer will leave less than a five-star review, and it can hurt your business.

One common question Fiverr freelancers ask is whether or not a buyer can change your review once it’s left.

Answer To The Question Are Buyers Able To Change Their Reviews On Fiverr:

The answer to this question is no. Once the review is left, it’s permanent. There is only one way the buyer can change it and that’s by reaching out to Fiverr support and asking them to remove the review. The problem with this is it may require you to discuss reviews with clients, which is not ideal.

Talking to customers about reviews is against the Fiverr TOS and can possibly get you banned. That’s why it’s important to just move on if you receive a bad review and try to do better next time.

What Are Some Ways To Ensure A Good Review On Fiverr?

Now that you know that you shouldn’t discuss reviews with clients. Below we will go over some tried and tested methods to help ensure you get a five-star review on Fiverr.

Communicate with your buyer and set expectations early

As a freelancer, communication is the number one key to success. You need to set expectations with your buyer from the start. This way there are no misunderstandings later on down the road.

Make sure you deliver what the buyer wants

This seems like a no-brainer, but you would be surprised how many freelancers don’t do this. It’s important that you deliver what the buyer wants. Not what you think they want or what you think is best.

Over Deliver

This is a great way to guarantee a five-star review. If you over deliver, the buyer will be so happy they will want to leave you a good review.

Focus On Improving Your Skills

If you’re always improving your skills, you will be able to provide a higher quality service. This will lead to happier buyers and more five-star reviews.

Can Customers Delete Reviews On Fiverr?

Customers actually can delete reviews on Fiverr, but getting them to do so is a difficult process. They would have to realize that they have made a mistake and then remove it themselves.

Do not ask them to delete it, because it’s against the rules to manipulate the buyers to leave you good reviews or get rid of the bad ones.

How Do Customers Know To Leave You a Review?

When you deliver the order and the buyer is happy with it, they will be prompted by Fiverr to leave you a review. If they are not prompted or they forget, then just wait for future orders to get more reviews.

In most cases if the customer is happy with the review they will leave one without being prompted.

What Can You Do When You Get a Bad Review?

Take it into consideration. Sometimes clients are overly difficult, but sometimes they may have a point. Take a look at the review and figure out how you can improve for next time.

If the review is completely unjustified, then you can reach out to Fiverr support and ask them to remove it. The chances of this happening is actually very low, so don’t get your hopes up.

The best thing you can do is try to improve your service and get more five-star reviews to offset the bad one.

Reply To The Review With Your Explanation

The best thing you can do is reply to the review. This shows that you are willing to take responsibility for your mistakes and that you are trying to improve. It will also show future clients that you are professional.

Saying something along the lines of “I’m sorry you had a bad experience, I will do better next time” is a great way to reply to a bad review. Always stay professional.

What Are The consequences of a negative review on Fiverr?

A negative review on Fiverr can actually do very little damage. The reason being is that most people understand that not every customer is going to be satisfied all the time.

The only real consequence of a bad review is that it may lower your gig’s ranking in the search results. But, if you have a lot of good reviews then one bad one isn’t going to hurt you.

Negative reviews are just a part of doing business on Fiverr. You need to take them in stride and learn from them. Don’t let them get you down and always try to do better next time.

What Happens If You Delete The Gig That Got Bad Ratings?

Maybe you are thinking about just deleting the gig that got bad ratings. You may think that this will get rid of the bad review, but it will not.

The bad review will still be there on your profile even if you delete the gig.

Instead of deleting the gig, try and improve it. Take a look at the bad review and see what you can do to make it better. If the review you got states that the gig doesn’t match the description, then make sure to update the gig so that it is more accurate.

Conclusion

Bad reviews are just a part of doing business on Fiverr. You need to learn from them and move on. Don’t let them get you down or ruin your gig. Try and improve the gig so that future buyers will have a better experience.

If you ever get a bad review, just remember to stay professional and take it in stride.

Did you find this article helpful? If you did please consider sharing it on social media or leave us a comment below. We love hearing from our readers!

Also take a look at our other most recent blog posts below:

Are Buyers Able To Change Their Reviews On Fiverr? (Everything You Need To Know)